TABtouch is making it even easier to get your hands on expert tips and ratings from the team at Giddy-Up with ‘Good Things’ now available on TABtouch mobile.Good Things lists all of Giddy-Ups best tips of the day in one spot. From there you can compare prices or follow […]
How Do I Change the Text Size on TABtouch? (Desktop)
From your web browser menu bar, select View > Text Size and then choose the appropriate option.
What Is Two-Step Verification?
When depositing $200 or more, your credit card provider will SMS you a unique verification code. Simply submit this code to confirm your deposit. This process keeps your personal details secure and protects your account from fraudulent activity.
Do I need to have cookies enabled?
Yes, TABtouch uses cookies so you will need to have them enabled for the applications to function correctly. If you don’t enable them you will receive an error message when you attempt to log on.
Why does my browser back button not work?
Support for the browser back button relies on functionality that is not available in all browsers. TABtouch provides a button in the top left corner that will allow you to return to the parent page of the current page. You can also navigate back to the landing page by clicking […]
Why do I lose my selections when I press the browser refresh button?
The browser refresh button will cause a complete reload of the current page. Any user-entered data (e.g., bet selections) will be cleared. TABtouch has a refresh button in the upper right corner. Pressing this button will allow you to obtain updated dividends and pool sizes while maintaining your selections.
How can I protect my account if my phone is lost or stolen?
In addition to normal precautions, the following steps should be taken to protect your account in the event of a lost or stolen phone: Always log out of TABtouch when you have finished betting. If you are betting over an extended period of time and wish to remain logged in, […]
What happens if my phone loses its signal while submitting a bet?
If your phone loses it signal after you have pressed the final “Place Bet” and before you receive a bet confirmation with a ticket number, RWWA cannot guarantee that your bet was successfully placed. We recommend you check the transaction page within “My Account”. If the transaction is not listed […]
Why do I sometimes need to re-login?
For security reasons, the application will automatically log users out if left idle for a period of four hours. Provided that you access the application within this period you will not be required to log back in.
What mobile devices can I use?
These applications have been designed for smartphones that satisfy the following criteria: Large screen (ideally with a resolution of 480×320 or greater) Touch sensitive Fully-featured browser. The following mobile devices are supported: iPhone or iPad running iOS 9 or later Phones running Android 5 or later Phones browsing with Microsoft […]