In addition to normal precautions, the following steps should be taken to protect your account in the event of a lost or stolen phone: Always log out of TABtouch when you have finished betting. If you are betting over an extended period of time and wish to remain logged in, […]
What happens if my phone loses its signal while submitting a bet?
If your phone loses it signal after you have pressed the final “Place Bet” and before you receive a bet confirmation with a ticket number, RWWA cannot guarantee that your bet was successfully placed. We recommend you check the transaction page within “My Account”. If the transaction is not listed […]
Why do I sometimes need to re-login?
For security reasons, the application will automatically log users out if left idle for a period of four hours. Provided that you access the application within this period you will not be required to log back in.
What mobile devices can I use?
These applications have been designed for smartphones that satisfy the following criteria: Large screen (ideally with a resolution of 480×320 or greater) Touch sensitive Fully-featured browser. The following mobile devices are supported: iPhone or iPad running iOS 9 or later Phones running Android 5 or later Phones browsing with Microsoft […]
Why can’t I place a Live Bet on TABtouch?
Current Federal Legislation prevents customers from transacting on Live Betting options via this application. Live Betting markets can however be viewed by navigating to the “Live” section of the sports menu. If you then wish to place a Live bet, please call 1300 BET LIVE (1300 238 548) or the […]
How do I find race results?
To find race results, navigate as usual to the required code, date and meeting. If the race number is highlighted in red and the text “Interim” or “Results” is displayed underneath the race distance then the race results are available. Select the required race and you will be presented with […]
How do I change bet types?
The bet type automatically defaults to Win and Place. If you click anywhere on this button, you will be presented with a list of all bet types available for the selected race.
Where is my nearest TAB agency?
For security purposes, TAB outlets are not contactable by telephone. Any queries related to specific outlets should be directed to TAB Head Office on (08) 9445 5333. For a complete list of TAB outlets and their locations, please click herehere
Restricted Countries
Why am I receiving a restricted country error message if I’m located in Australia? TABtouch uses information tied to your internet connection to determine the country in which you are located. This message indicates that you were present in a restricted country. This may be due to the use of […]
FAQ’s – Mobile
What mobile devices can I use? Please our list of supported devices here. These applications have been designed for smartphones that satisfy the following criteria: Large screen (ideally with a resolution of 480×320 or greater) Touch sensitive Fully-featured browser. The following mobile devices are supported: iPhone or iPad running iOS […]