What happens if my phone loses its signal while submitting a bet?

If your phone loses it signal after you have pressed the final “Place Bet” and before you receive a bet confirmation with a ticket number, RWWA cannot guarantee that your bet was successfully placed.

We recommend you check the transaction page within “My Account”. If the transaction is not listed then please contact our Customer Management Team on 1300 36 36 88 to confirm the bet status.

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