Online Deposits
After successfully logging into your account you can deposit funds using our app, mobile site or desktop site.
Deposit Online
Go to My Account
App & Mobile Site
Open up your My Account dropdown select the Deposit button
Desktop
If you’re on our desktop site, select My Account on the top right hand corner, followed by Account Deposit.
Deposit Methods
You can deposit into your account using the following online methods:
Credit Card
Credit Card deposits are instant and available for both Visa and MasterCard.
TABtouch customers have a daily Credit Card limit of up to $500 which increases to $1,000 after your account has been open for 3 months.
Users of iOS 11 onwards should be aware that our deposit function will not display credit cards once they expire.
We do not charge fees for Credit Card deposits but your financial institution may charge cash advance fees directly to you or prevent wagering related transactions. Please contact your financial institution to see if you may be affected. Terms and conditions for credit cards can be found in the help section.
Apple Pay
Apple Pay offers an easy, secure and private way to pay on iPhone and iPad without a physical card or cash.
You can link credit / debit cards for online payments. Please note, not all banks permit Apple Pay at this time.
To remove Apple Pay from your TABtouch account please contact our Customer Management Team on 1300 36 36 88.
You may need to further verify ownership of your bank account or credit/debit card with Apple Pay
PayPal
PayPal deposits are instant and is a secure, free method to deposit funds into your account.
You can link a credit/debit card and/or bank account to your PayPal wallet for online payments.
Find out how to set up your PayPal account here or view PayPal’s help page on how to link account or a credit/debit card.
To remove PayPal from your TABtouch account please contact our Customer Management Team on 1300 36 36 88.
You may need to further verify ownership of your bank account or credit/debit card with PayPal.
Bpay
BPay deposits are not instant with a next working day clearance for transactions made prior to 12pm AWST (Monday to Friday).
Biller Code: 1214
Reference number:
For TABtouch account numbers 2176660 onwards, please use your account number as reference.
For TABtouch account numbers prior to 2176660, please contact our Customer Management Team for your Bpay reference number.
Withdrawing Funds
EFT withdrawals
EFT withdrawals are credited directly to your nominated bank account. You can do this via TABtouch (Main Menu > Withdrawals) or calling the Customer Management Team on 1300 36 36 88. Transfers can take 24 hours or more depending on your nominated bank account.
To make a withdrawal via EFT, you will first need to provide your BSB and account number. The bank account must be in the same name as your TABtouch account. Proof of bank account details may be required. You can set up your bank account details by clicking “Go to My Account” and selecting “Bank Account”.
EFT withdrawal cancellation
Customers have the option to cancel their own withdrawals prior to our bank processing. This option is via TABtouch (My account > Resulted Bets > /+ – on our desktop site or Debit/Credit on our mobile site.
For customers who do not want this option please contact our Customer Management Team on 1300 36 36 88.
To re-instate the cancel option, please contact our Customer Management Team on 1300 36 36 88. This request is subject to a 7 Day cooling off period from the date of request.
Cash withdrawals
If you’re located in Western Australia, you can withdraw cash from your local TAB outlet with your account number and withdrawal PIN.
If you cannot remember your withdrawal PIN please ensure that you bring appropriate photo ID with you. Eg Drivers Licence, Proof of age card or Passport. The TAB agent will contact our Customer Management Centre to verify your details and provide you with your withdrawal PIN.
International Customers
Telegraphic transfers can be used to transfer funds if you are an international customer or you are unable to utilise any other means of deposit.
For further information please contact our Customer Management Team on +61 8 9445 5391 or via email contactus@tabtouch.com.au.
Dividends, Refunds and Cancellations
Funds from any winning dividends, refunds or bet cancellations are credited back into your account.
Statements
A statement of your TAB Account is available on request by asking one of our Customer Management Team representatives.