There are 4 easy ways to deposit money into your account:
Credit Card
Register your Visa or MasterCard for account deposits by placing a deposit. If you have any issues then Customer Management Team can help on 1300 36 36 88.
Please note: TAB do not charge any fees for Credit Card deposits, however, some financial institutions charge Cash Advance fees direct to customers for deposits or prevent transactions made to wagering providers. Please contact your financial institution to see if you may be affected.
Terms and conditions for credit cards can be found in the help section
TABtouch Customers now have a daily Credit Card limit of up to $500.00 which increases to $1000 after your account has been open for 3 months. If you would prefer a lower limit please contact our Customer Management Team on 1300 36 36 88.
PayPal
PayPal gives you another Safe and Secure method to add fee free funds from your bank account, that are Instantly Accessible. Pay Pal can be added/linked through our Mobile or Desktop version only. Locate the Account Deposit screen and click onto the Paypal tab; entering an amount to deposit with Paypal. You will be linked to the External Paypal log in page. Enter your details and log in. Select your Paypal bank account you wish to make the deposit from and click ‘continue’. Once the Paypal transaction is completed you should return to Tabtouch to confirm your deposit.
To remove Paypal from your Tabtouch account please contact our Customer Management Team on 1300 36 36 88.
Cash deposits
To make cash deposits at a WA TAB AgencyTAB Agency (including Pubtab’s) please use the Self Service Terminal.
From the Home Page click onto the “My account button”.
Place money in the cash stacker (left hand side) or scan barcode (right hand side) on cash voucher.
The minimum deposit for cash is a five dollar note ($5.00). There is no minimum on a cash voucher.
Follow the prompts on the screen to make a deposit
At the end of your transaction a receipt voucher will be printed. Please take with you as this is your proof of the transaction.
BPay
Make payments to your account via BPay using Biller Code 1214 and your reference number (in most cases, this is your Account Number). The BPAY service operates 24 hours a day with next working day clearance for transactions made prior to 12pm WST (Monday to Friday).
For International Customers
Telegraphic Transfers can be used to transfer funds if you are an international customer or you are unable to utilise any other means of deposit. For further information please contact our Customer Management Team on +61 8 9445 5391 or via email contactus@tabtouch.com.au.
Refunds and Dividends
If you’ve backed a winner, the winning dividend will be credited to your account once the “all clear” has been given and the dividends released. If a refund is announced for any particular reason, (e.g. a late scratching) these are also credited to your account once the “all clear” has been given and the dividends released.
Cancellations
In the event you have had a particular bet cancelled, the cost of the bet will be automatically credited to your account.
Withdrawing Funds
When withdrawing funds from your TAB account you will be prompted to use a 4 digit PIN. The PIN was provided to you when you first opened your account. This is a separate number to your account number and online password. If you do not have your 4 digit PIN please log onto your Tabtouch Account on line and ensure your Personal details are correct. These can be found under My Account/My Preferences/My Personal Details. Once checked/updated please call our Customer Management Team on 1300 36 36 88. If all details are correct they will send an SMS with your withdrawal code to your mobile telephone (mobile number that is registered in our system).
EFT withdrawals
Nominate your bank details and withdrawals can then be made direct to your nominated bank account via any of our internet or mobile betting sites, or by calling the Customer Management Team.
To use this service you will be required to supply us with your BSB/Bank (6 digits), Account number and full name on account (if using a joint bank account please provide both account holders names).
Please note that your bank account must be in the same name as your TAB account. Proof of bank account details may be required.
Transfers can take 24 hours or more to deposit into your nominated bank account.
Cash withdrawals
Cash withdrawals can be made at RWWA Head Office with one day’s notice required for large cash withdrawals.
To make a cash withdrawal at a WA TAB AgencyTAB Agency (including Pub Tab’s) please use the Self Service Terminal.
From the Home Page click onto the “My account” button
Follow the prompts on the screen to make a withdrawal. Please be aware that you will need your four digit withdrawal PIN code to be able to complete this transaction. If you do not have this number, please contact the Customer Management Centre on 1300 36 36 88.
At the end of your transaction 2 x slips/vouchers will be printed (An account enquiry and an account withdrawal cash voucher). Please remove the 2 slips/vouchers and take to the Counter where a TAB Agent will assist you with completing the withdrawal process and payment will be made.
Statements
A statement of your TAB Account is available on request by asking one of our Customer Management Team representatives.